How Job Crafting facilitate Work engagement: Exploring the mediating role of work meaningfulness in the service sector

Abstract:

In this study, we examine the association between job crafting behavior and work engagement amongst service sector employees and mediation of work meaningfulness. Using JDR theory and Burning and Campion's theoretical lens, we propose that job crafting behavior positively impacts
with work meaningfulness and work engagement for service sector employees. In addition, work meaningfulness mediates the relationship between job crafting behavior and work engagement.
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29 The present study is one of few attempts to empirically test Burning and Campion's comprehensive
and integrated framework. Our results showed that job crafting positively impacts behavioral
outcomes like work meaningfulness and work engagement. Findings argue that employees who engage in approach role-resource crafting are likely to find work meaningful and be more engaged. It was seen that work meaningfulness mediates the relationship between metacognition (job
crafting) and work engagement, not social expansion (job crafting) and work engagement.